AS OF Tuesday citizens service centres are only renewing people’s medical cards if they are due to expire within the month.
Since the new hospital fees were introduced on August 1, the centres have been inundated with people wanting to update their medical cards even if they were not close to expiring.
On Monday queues of anything from two to five hours had formed in Nicosia.
The head of Nicosia citizens centre Katerina Economou said yesterday that only those whose cards expired at the end of August would now be served.
“The problem is islandwide. People are stressed about the expiration of their cards. I want to remind them that cards without an expiry date can be changed until October 31, so they can come and renew them during October, but not before,” Economou said.
She added that the turmoil is unnecessary because cards with expiry dates may be renewed until January 31, 2014.
“Some people insist on being served and this persistence affects those who are waiting to renew their cards that will expire within the month,” she said.
“If someone insists on being served because they have been waiting for a long time, they will be served but preferably they should wait until the month their card expires.”
Economou said it normally takes about 20 minutes for each medical card to be renewed “because we have to cancel the old one, check all the information and issue the new one.”
An announcement saying that only medical cards that expire in August will now be renewed, has been placed on the door of the Nicosia centre.