Cyprus Mail

Warning issued over electronic bank scam (updated)

Police warned the public on Tuesday not to disclose their personal information after complaints that people received text messages from banks asking them to give their account details.

The messages concern the Bank of Cyprus and Hellenic Bank.

The text includes a link, which supposedly connects individuals to their bank account where they were asked to enter their user ID and password.

The message says Account Notification, or Account on hold,

Police advised people not to respond and delete such messages.

Bank of Cyprus says it would never ask customers for any personal details through emails, pop up windows and banners.

“Never reveal, through the internet or email or through any other electronic media, your personal details such as User IDs, Passcodes, Digipass codes, card numbers, bank account numbers etc.”

The bank says any suspicious emails should be forwarded to: [email protected]

People who think they may have revealed their personal details should contact the bank immediately on: 800 00 800 or +357 22128000 if calling from abroad Monday to Friday between 7.45 am and 9.30 pm.

Hellenic Bank also advised its customers that it would never ask them for personal details using text messages.

Hellenic Bank customers who may have disclosed their information can contact 8000 9999 or +357 22 500500 and change their passwords immediately.

The police cyber crime unit can be contacted on 22808200.


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