Police urge members of the public to be cautious as they have received new complaints concerning a phone scam in which individuals call from abroad pretending to be engineers of Microsoft’s Support Centre and guide users to some actions that may lead to personal and bank data theft.
According to the announcement, perpetrators calls to telephone company subscribers in Cyprus usually on landlines us as on the fixed-line pretending to be engineers of Microsoft’s Support Centre offering their help to supposedly solve computer security problems. They then request unsuspecting subscribers to allow them remote access to their computers.
When scammers acquire remote access they ask subscribers to activate a link through which a malicious software is installed on the computer that could extract sensitive data such as user names, passwords, bank account passwords, etc.
They could also infect the computer with malware that blocks all functions, and then require credit card information, so they can allegedly charge for carrying out support work or pay a certain amount to have the computer unlocked.