Cyprus Mail

Technical fault affects EAC customer service

The electricity company’s online and telephone services were down on Thursday due to a technical problem.

The EAC’s website and mobile app were down while the call centre, 11800 and 1818, were not fully operational, a spokesperson said.

The interruption, which took place at around 11am, also affects bill payment, which can be done, however, through the card clearing service JCC.

Bill payment at the counter can only be done by presenting a copy of the bill, the EAC said.

The company said efforts were underway to restore service as soon as possible.

Related Posts

Anastasiades says rebuffed suggestion by Erdogan that they meet in the north

Nick Theodoulou

Police find cache of 4,000 bullets in Paphos

Nick Theodoulou

Sculpture unveiled in memory of Glafcos Clerides

Nick Theodoulou

Upcoming Phase three of Gnox (GNOX) presale could be last chance to enter before potential 50x, similar to Maker (MKR) and UniSwap (UNI) launches

CM Guest Columnist

Cypriot MPs say stuck in Frankfurt airport for two days in ‘third-world conditions’

Nick Theodoulou

Sommerkino at the Goethe Institut

Eleni Philippou