Cyprus Mail
Europe

Court bans Ryanair’s hand luggage fee in Spain

A Spanish court on Wednesday ruled budget carrier Ryanair‘s policy of charging an extra fee for hand luggage was “abusive” and could no longer be levied in Spain.

The ruling stemmed from a passenger complaint over the policy, introduced last year, which charges most people an additional fee for bringing anything more than one personal item into the cabin.

Ryanair was not immediately available for comment.

The passenger, travelling from Madrid to Brussels, went to court after airline staff forced her to pay €20 to bring her 10 kilo luggage on board.

The court ordered Ryanair to refund her the €20 plus interest, but rejected her demand for compensation of a further €10 for the suffering she experienced, according to court documents.

The judge ruled that the hand luggage, by size and weight, could be easily carried in the cabin, pointing to a Spanish regulation that allows passengers to take hand luggage on board at no additional cost.

The judge characterised the charge as abusive, adding that it “curtailed the rights that the passenger has recognised by law”, and declared it invalid in Spain.

She rejected the demand for compensation, however, saying that while doubtless “the passenger suffered rage and powerlessness in having to pay the extra unforeseen cost at the time of boarding” the discomfort did not reach a level that would justify compensation.

The court said in a statement that its ruling cannot be appealed.


Related posts

Merkel expresses ‘shame’ during Auschwitz visit, vows to fight anti-Semitism

Reuters News Service

Italy’s Salvini shuns Nutella after he finds out it contains Turkish nuts

Reuters News Service

Transport chaos as French strike against Macron reforms enters day two (Updated)

Reuters News Service

Malta murder suspect says got tip offs from top official

Reuters News Service

French police fire tear gas at strikers challenging Macron reform (Update)

Reuters News Service

Four dead in gas explosion at Polish ski resort

Reuters News Service