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Alpha Bank simplifies services for customers

Alpha Bank simplifies services for customers In response to the challenges posed by the coronavirus outbreak, Alpha Bank (Cyprus) is offering an expedited way to complete some of its services, including the issuance of debit cards for senior citizens, and the opening of new accounts for all customers. For customers who wish to open a new account, the bank has made a form available on www.alphabank.com.cy, to be filled and sent to AccountRequest@alphabank.com.cy.

In response to the challenges posed by the coronavirus outbreak, Alpha Bank (Cyprus) is offering an expedited way to complete some of its services, including the issuance of debit cards for senior citizens, and the opening of new accounts for all customers.

For customers who wish to open a new account, the bank has made a form available on www.alphabank.com.cy, to be filled and sent to [email protected].

The customer will then be called to their local branch to sign documents and submit other necessary documentation. Upon opening of the account, the bank will also provide a debit card and access to their online banking service.

For existing customers over the age of 60 who are self-isolating, Alpha Bank will issue new debit cards, free of charge, without the need for a visit to a branch. To facilitate this, the bank will be contacting customers by phone for all necessary arrangements. Further, the provision of a PIN code will also be carried out without the need for the customer’s physical presence.

Alpha Bank encourages all customers to make use of the above services to help support government measures during the coronavirus outbreak.

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