Cyprus Mail

Online calls most popular internet activity in Cyprus

The most popular internet activity for the 92.8 per cent of households in Cyprus that have an internet connection is making calls online, the statistical service said on Friday citing the results of a survey.

Conducted during the period April – June 2020, the survey found that in 2020 internet access in households had increased to 92.8 per cent compared to 89.6 per cent in 2019.

Overall, 90.5 per cent of persons aged 16-74 years old use the internet at least once a week while all persons aged 16–24 years old (99.6 per cent) use it at least once a day.

This percentage decreases with age, even though for individuals aged 65–74 years old the use of internet increased to 56.8 per cent in 2020 compared to 44.3 per cent in 2019. Persons with high educational level (99.1 per cent) use the internet more frequently than persons with low educational level (68.6 per cent).

The most popular Internet activities are: telephone calls over the internet/video calls (via webcam) over the Internet (94.0 per cent), use of instant messaging (92.4 per cent), search of information about goods and services (86.2 per cent), participation in social networks (86.1 per cent), and watching video content from sharing services (84.2 per cent).

One in five (20.6 per cent) of those that used the internet in the first quarter of 2020, did an online course, 18.4 per cent used online learning material other than a complete online course and 17.1 per cent communicated online with instructors or students.

Compared to 2019, the percentage of persons who use the internet for interaction with public authorities in 2020 increased from 50.3 per cent to 53.3 per cent. This is due to the increase of people using the internet to submit completed forms (from 33.9 per cent to 39.9 per cent). The percentage of people obtaining information from public authorities’ websites remained at the same levels while the percentage of downloading official forms slightly decreased (from 37.1 per cent to 36.3 per cent).

The percentage of individuals who made online purchases during the first quarter of the year decreased to 34.2 per cent in 2020 compared to 36.2 per cent in 2019.

The most popular categories of goods/services ordered online: clothes, shoes or accessories (64.1 per cent), deliveries or pick up from restaurants, fast-food chains (50.4 per cent) and computers, tablets, mobile phones or accessories (36.1 per cent).

Among the people that bought or ordered goods or services for private use in the first quarter of 2020, 65.8 per cent prefer sellers from Cyprus, 60.3 per cent bought from sellers from other EU countries and 49.9 per cent from the rest of the world. 42.2 per cent of these persons bought goods or services of value between €100 and €300.

The survey covered 1,771 households with at least one member aged 16 – 74 (inclusive) and 3,612 individuals aged 16 – 74 (inclusive).

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