Cyprus Mail

Electronic form needs to be filled out before sending a parcel

The Cyprus Post announced on Tuesday that from January 1, people wishing to send parcels abroad must fill out an electronic form with all the necessary information before going to the post office.

This requirement is due to international obligations and applies to all items containing goods sent to non-EU countries as well as items sent through the parcel, EPG, EMS Datapost services, regardless of destination and content.

From January 1, people wishing to send parcels abroad will need to fill out the shipment request with information on the postal item.

The creation of the shipping request is the responsibility of the sender. Prior to posting a parcel in any of the above ways, the shipment request must be prepared in advance by the senders through the ‘Shipping Tool’ application.

The Cyprus Post said people must fill out the shipment request forms before going to the post office. Senders do not need to print anything in advance but write the reference number that will be given by the ‘Shipping Tool’ application on the object they wish to send.

“Postal officers at post offices are prohibited from completing any shipping request forms on behalf of customers,” it said.

The Cyprus Post called on people to cooperate so that the processing of items is done properly and quickly.

Instructions on how to fill out the form and a link to the form may be found at

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