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Jet2 suspends flights until March at the earliest

Jet2 Plane

Jet2 on Tuesday announced in a statement that all flights and holidays would be suspended until March 25 of this year.

“Due to the ongoing uncertainty and travel restrictions caused by the Covid-19 pandemic, we have taken the decision to extend the suspension of flights and holidays up to and including March 25, 2021,” the statement said.

The company assured customers holding tickets that they would receive a full refund.

“Where customers yet to travel are affected by any programme changes, our approach to providing smooth and speedy refunds has been widely praised, and we will be automatically cancelling affected bookings with a full refund. Since the onset of the pandemic, we have always respected that customers should receive their money back if we have not provided their flight or holiday. We know that customers will remember this approach, and the way we have looked after them will play an important part in our long-term strategy to continue to grow successfully and become the UK’s Leading and Best Leisure Travel business.”

“For customers due to travel from March 26 onwards, we will provide further updates closer to the time as appropriate,” the statement said.

The move follows that of Virgin Holidays, which terminated all flights last week, stating that the suspension was intended to help curb the spread of the new Covid-19 strain. Thomas Cooke and TUI made similar announcements last week.

It said schedules will be cancelled until mid-February, joining similar moves by TUI and Thomas Cook.

The companies said customers would be contacted about their future travel options during what Virgin said in a statement are “these extraordinary circumstances”.

Thomas Cook also issued a statement saying that it will call customers to offer refunds or rebooking.

TUI said it was “cancelling all holidays in line with international travel restrictions.” TUI also assured its customers that tickets could be changed. It added that said customers due to depart from England, Scotland and Wales would be contacted to discuss options.

 

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