First delivery-only Wolt Market store opens in Cyprus

Wolt Market has announced the opening of their very first delivery-only store in Nicosia. The store offers Wolt customers a curated selection of 2,000+ products from food to everyday items, with the assortment continually updated to reflect customers’ wishes.

“We are very happy finally to be opening Wolt Market in Cyprus; ultimately, we hope to help people save time by making weekly grocery shopping easy and quick,” said Athanasios Bilalis, General Manager of Wolt Market in the Mediterranean region. “We can’t wait to see how the store takes off and how people start using it over time.

“We’re constantly looking for new ways to serve our customers, and we believe that having a wide selection of retailers on the platform is crucial going forward,” he continued.

“Wolt Market is a great addition to the mix of high-quality partners that we are already working with, and we are happy to be able to welcome the concept here,” commented Wolt Mediterranean Regional General Manager Dimitris Karelos.

“At the same time, we also want to strengthen and expand our cooperation with our other retail partners, such as METRO and Papantoniou, and many more, to bring our customers even more options.”

Tailored, digital order-placement

Customers can place orders via the Wolt application or Wolt’s website, and choose between home delivery and self-pickup. Orders can also be placed in advance, allowing the desired delivery time to be determined to the nearest five minutes.

At present, Wolt Market Nicosia will serve neighbourhoods across the capital, including Agios Dhometios, Engomi, Makedonitissa, Agioi Omologites, Lykavitos, Aglantzia, Archangelos, Strovolos, Lakatamia, Anthoupolis, Latsia, Parissinos and Acropolis.

All deliveries are handled by Wolt courier partners, and the average delivery time is estimated to be around 30 minutes from placing the order.

Plans for broader Mediterranean growth

The very first Wolt Market was launched in Helsinki in the spring of 2020. Today, Wolt Market operates in 16 countries and has opened 50+ stores, and, according to Bilalis, there are longer-term plans for Wolt Market to further expand in the Mediterranean region.

“We’re looking to make weekly grocery shopping convenient and easy for more people, and we’re thinking about different options currently,” he said. “We hope to be able to tell people more good news in the near future.

Ultimately, “what’s important to us is that we stay focused on building the best possible customer experience”, he added. “Our experiences from other markets have been extremely encouraging, and we believe we have found a well-functioning model.

“At the same time, there are always things we can do better and we’re working hard to improve going forward; we’ll be listening closely to all the feedback we get.”