Cyprus Mail

Improved emails for Gesy beneficiaries will boost transparency

Gesy beneficiaries will receive emails containing the indicative cost of health services received after each doctor’s appointment, the Health Insurance Organisation (HIO) said on Tuesday.

Up to now, Gesy automated emails did not contain the indicative cost and healthcare providers were reported for cheating the system and fraudulently charging beneficiaries for services they did not receive.

To make the system more transparent HIO will now change the way it emails beneficiaries.

HIO encourages beneficiaries to contact the Gesy Service Centre if they believe the health services’ indicative cost is inaccurate.

These automated emails are sent only to beneficiaries who have declared an email address during their Gesy registration. Beneficiaries who want to add one must contact the Gesy Service Centre.


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