Social insurance call centre took over 230,000 calls in six months
Since it went live in May, the call centre for social insurance and welfare benefits enquiries has taken some 230,000 calls, MPs heard on Monday.
Just under half of the calls ...
Welfare inquiries line receiving up to 1,500 calls daily
Operators at the 1450 line receive up to 1,500 phone calls regarding welfare benefits inquiries per day, an official said on Tuesday.
Following the launch of the hotline on March 30, some 1,200 to 1,500 ...
New call centre for social insurance queries goes live this week
A call centre for any and all queries relating to benefits will go operational this week, the Social Insurance Services announced on Monday.
A statement said the call centre was ...