NetShop ISP: A new approach to Backoffice solutions for Cyprus businesses

The pandemic and lockdown has businesses all over Cyprus finding ways to work via online communications. Never has the need for a secure and efficient computer network been greater.

But, especially for a small business, the investment in a dedicated server, a VPN for security, data storage, and all the relevant software can come to three-to-four thousand euros. To that cost, must be added dedicated IT support fees – on-call computer service can also be very costly.

Even more costly is the downtime that a business must suffer if a computer system is not carefully maintained.

NetShop ISP, based in Larnaca, has a new approach for businesses that offers all these services in a full package.

Called IT-as-a-Service, the new approach provides immediate and direct access to IT solutions based on a subscription model.

“We offer  on-demand pricing for businesses of any size: Customers have the convenience of having to only pay for what they actually need with a minimum or even zero-presence of in-house IT staff,” explains NetShop ISP CEO Stefano Sordini. “This reduces the expense substantially for a business, saving investment and work time.”

“The offer is for a turnkey solution with 24/7 Technical Support and Maintenance, Software licensing, Cyber security management – for a predictable monthly-based subscription charge and without any IT Hardware purchasing expenses,” Sordini continues. “All of the services work from a secure Private Cloud,” so that there is almost no disturbance to your business operations.

In business since 2004, NetShop ISP can make this kind of offer, because it is an award- winning data centre Services & Server Hosting Provider with privately-owned Infrastructure in Cyprus, Malta, United Kingdom, Netherlands, Singapore, Los Angeles (US West) and Hong Kong.

The company has been developing and maintaining a reliable and cost-effective infrastructure environment for high-profile businesses for sixteen years.

The full offer includes:

• 24/7 IT Support
  With ITaaS, you outsource all IT support and maintenance functions, and know that whatever time of day, your IT services are supported by a specialist team with a round-the-clock coverage.
• Pro-Active Monitoring
  Pro-active monitoring aims to identify the symptoms or indications of a fault or issue before it develops into something that could cause a business impact. With IT-as-a-Service all of your core business IT components (VPN, Network, Software, Hardware) are under continuous monitoring by our 24/7 team to detect any alerts or abnormal behaviour.
• Performance and SLA Monitoring
  A real benefit of the ITaaS model is that each business pays only for what it needs. Large enterprises with a business-critical IT infrastructure may require 30 minutes response time whereas a law firm can operate sufficiently even with a 4 hours SLA. We evaluate your business scope and we will offer the best Performance and SLA contract that matches your real needs and budget.
• Cyber Security Protection
  Protection against malware and cybersecurity are an integral part of our ITaaS solution. This means that in addition to supporting your IT infrastructure, our team will also protect your systems, network and end-users (staff) from security threats. Your ITaaS infrastructure is protected by managed firewalls, endpoint protection, and web filtering.
• ITaaS Subscription-based Model
  The concept of a subscription is what sets IT-as-a-Service model apart from its counterparts. Your business pays monthly only for what you choose to cover from the following scope of IT services:
• Core IT infrastructure:

Servers, Network, Firewalls, Databases

User Support & Licensing: Technical Support, SLA contract, Web filtering, Software & Anti-virus licenses.

The use of a secure Private Cloud, deployment of new software, users, licenses and maintenance and upgrades of the infrastructure is done seamlessly without the need of purchasing additional hardware or disturbing your business during working hours.

 The extensive experience of NetShop ISP ensures the quality of the service.

The company was voted ‘Best Services Provider of the Year’ in the SBC Awards 2020 where it also ranked as Finalist under the category ‘Leader of the Year’. The company has also won the Award of ‘Best iGaming Service Provider’ twice (CEEG Awards, Budapest & SEG Awards,Milan) and Ranked Finalist in the ‘Best Hosting Services’ Award category at the Malta Gaming Awards in 2019.