Cyprus Mail
Cyprus

Hellenic Bank warns of upsurge in electronic fraud

Hellenic Bank on Tuesday warned clients about an upsurge in electronic fraud and urged them not to share any of their details.

In an announcement, the bank said that in recent days, clients of different banks in Cyprus have received misleading messages — sms, emails or messages on apps — from unknown parties aiming to defraud them.

It said the messages asked clients to submit sensitive info such as their user name, password, OTP and other card data so as to access their accounts to transfer money or use their cards.

Hellenic Bank reiterated that it never asks clients for their passwords, account numbers, card numbers or OTP by email, sms, by phone or by pop ups or links.

Any client who receives such a call or message or is told that their card has been deactivated is urged to telephone 8000 9999 (from Cyprus) +357 22 500500 (from abroad) for confirmation.

It also urged clients to visit #HellenicBank Security Centre for more security advice https://hbcy.me/security-center or the bank’s website for information https://www.hellenicbank.com.

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