Elias Neocleous & Co LLC has successfully completed the first annual audit of its ISO 9001:2015 certification. This follows the firm successfully completing a re-certification process to upgrade to the latest version of the world’s leading quality management standard in 2020.
This year’s audit was performed by internationally-renowned certification specialists Bureau Veritas, Athens. It concluded on October 22, 2021. The annual audit ensures that the firm’s business processes continue to comply with the high quality levels set by ISO 9001:2015.
The ISO 9001:2015 standard helps businesses and organisations become more efficient and improve their customer satisfaction levels. It builds on the previous standard by placing an increased emphasis on leadership, risk management, objectives measurement and change and communication and awareness, to ensure that quality is embedded into core business processes.
A satisfactory first annual audit confirms again Elias Neocleous & Co LLC’s top management’s commitment to continuous improvement, and underlines the firm’s strengths in its:
- Professionalism, experience, and reputation
- Innovation levels
- Detailed, documented, and mature Quality Management Systems
- High international company ratings
- Highly qualified personnel
- High traceability
- Continual improvement ethos
Retention of the ISO 9001:2015 certificate provides tangible evidence of the hard work and dedication to all quality control processes compliance by the firm’s people. It also demonstrates Elias Neocleous & Co LLC‘s commitment to increasing clients’ and other stakeholders’ satisfaction with the firm’s services.