In the lap of London luxury, this video takes a pre-Covid tour of the Corinthia Hotel’s suites and penthouses, following in the footsteps of general manager Thomas Kochs.

Here, celebrity visitors, among them Cuba Gooding Jr and will.i.am, are welcomed and looked after by staff comprising 54 different nationalities, in an environment that is as refined as it is dear.

With guests paying up to tens of thousands of pounds a night, it is Kochs’ job to try to make their stay no less than perfect. So… how does the eagle-eyed master hotelier ensure the Corinthia stays top of the game?

View the original video here.