Complaints over shortage of gas in cylinders unfounded

There is no problem with the amount of gas found in cylinders, the Cyprus Consumers Association said on Tuesday after conducting an investigation into them after receiving complaints.

The association started the investigation on April 10 after complaints over the actual weight of gas in the 10kg gas cylinders.

The investigation examined over 100 cylinders and looked at the weight of cylinders returned by consumers, the weight markings on cylinders provided by bottling companies and the overall cylinder weight prior to sale.

According to the association, the investigation “found that there was no discernible disparity in the quantity of gas purchased and consumed by consumers.

“Consequently, the association asserts that the complaints or doubts regarding gas quantity lack substantiation,” it said.