As an “expat” who has lived here for many years, and listened with sadness from some of my countrymen; their moans and groans; whingeing and whining about life here, and some of the services provided. I recently moved into a small apartment for a while, and had to get services on i.e. internet and power. I signed a contract one morning, went straight to both providers, and by midday the next day both on. Now I call that blooming good service. My mother-in-law in England waited nearly six months for BT to get her internet up and running in a newly built house.
I decided to also get a television, and went to the CyTA shop, which as the most friendly, helpful staff, and sure as heck within two days it was all set up… such nice, helpful guys, and a bigger job than they thought, but no moaning, and with quick, efficient service.
I get so disheartened listening to such negative reports about both CyTA and the EAC, but I, as a consumer, have no fault to find. I too am a taxpayer, and appreciate all the arguments both for, and against privatisation. I used to work for a nationalised industry in England some years ago (electricity and power) and saw how the union power destroyed the industry – from retail sales of products to general supply to ordinary consumers. I just hope that there can be a “middle road”, on such a small island.
Whatever, and however, it all plays out, I would just like to thank both CYTA and the EAC for ruddy good service. I cannot fault them.
A satisfied customer