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Amazon customers pay with a swipe of their palm

amazon one
Pay with your palm with Amazon One

Amazon.com Inc (AMZN.O) said it is rolling out biometric technology at its Whole Foods stores around Seattle starting on Wednesday, letting shoppers pay for items with a scan of their palm.

According to an Amazon FAQ, the palm-scanning technology analyzes “the minute characteristics of your palm — both surface-area details like lines and ridges as well as subcutaneous features such as vein patterns” in order to identify a customer, allowing them to use the biometric scan as an alternative (and, theoretically, faster) method of checking out than fumbling around with a credit card or cash.

Customers will be able to register their palms at kiosks in the supported Whole Foods stores, allowing them to associate a physical credit card to that palm scan. (Amazon One users who have already registered may have to re-link their cards once to be able to use them at Whole Foods.) And of course, Amazon One users will be able to link their Prime accounts to their scans to get the subscription service’s discounts when shopping.

The move shows how Amazon is bringing some of the technology already in use at its namesake brick-and-mortar Go and Books stores to the grocery chain it acquired in 2017.

The system, called Amazon One, lets customers associate a credit card with their palm print. It offers a contact-less alternative to cash and card payments, Amazon said.

The deployment stops short of introducing Amazon’s cashier-less technology at Whole Foods, which critics have said would result in job cuts. Amazon One still requires scanning items at checkout, and the company said it will not impact jobs at Whole Foods.

Amazon said its biometric technology will be live at a Whole Foods near its headquarters in Seattle on Wednesday and will expand to seven more stores in the metro area in coming months.
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